Project

ROLE

PROCESS

Outcomes

Post-Occupancy Evaluation

Conducted a POE from a user perspective, facility perspective and organizational perspective. 

SIMILAR STUDIES

Stakeholder Interviews

Identified stakeholders, conducted and summarized stakeholder interviews for the Cornell library system. 

User Control Stereotypes

Tested and re-designing environmental stereotypes for hardware controls. 

Visual Journey Map

Developed a UX map in terms of the physical retail experience at a frozen yogurt shop, included persona to relate the experience to an audience. 

Sustainability Evaluation

Evaluated Milstein Hall, designed by Rem Koolhaas, using interviews, observations, heat map analysis, and creative exercises. 

Research Methods Design 

Designed and implemented research methods to evaluate a pilot program on user experience in the workplace, nationwide at the RAND Corporation.